FAQs
What is Kneeflow?
Kneeflow massager is a revolutionary intelligent self-care companion that takes the guesswork out of wellness, fitting seamlessly and stylishly into any lifestyle and offering breakthrough combination of infrared light, heat and magnetic stone therapy.
What makes Kneeflow different?
Kneeflow is an innovative 3-in-one therapy massager which provides deeper penetration and faster results to joints, cartilage and other knee tissue through combination of healing infrared light, heat and magnetic stones.
What benefits can it provide?
Preventive care and pain relief from inflammation in the knee joint caused by osteoarthritis. It also assists in knee recovery post high intensity workout/physical activity. Warms up the knee when starting the day or before going to bed to allow restful sleep.
How frequently should you use Kneeflow for best results?
Kneeflow is best to use 2 to 3 times a day for 15 minutes each. For starters, we recommend using it once or twice a day to let your knee get used to the device. You can adjust heat and pressure as per your preference and choose between Relax, Repair or Recovery mode.
Can Kneeflow be used for pain relief from osteoarthritis?
Most definitely – Kneeflow is designed for prevention and managing pain from osteoarthritis.
Can Kneeflow be used for athletic recovery?
Yes Kneeflow is getting rave reviews from basketball players, football players and other athletes for enhancing their knee recovery. It’s ideal for athletes and exercise enthusiasts in the post-workout period. And if you’ve recently had knee surgery, this knee therapy device can get you active again sooner.
Are there any safety features?
Yes. We have designed our device with an integrated chip and automatically shuts it down after 15 minutes to prevent overheating. So you never have to worry about overusing Kneeflow.
Is it recharagable?
You bet it is. The device actually has a 22,000 mAh USB rechargeable battery. So you won’t have to worry about buying new batteries every time the gadget runs out of juice.
Can Kneeflow fit any knee size?
Yes – it has an ergonomic design which wraps around the knee 360 degrees providing complete coverage, It comes with an adjustable strap to help with the placement of the device. For reference, product dimensions are L19cm x W17cm x H14cm. In addition to soothing knee aches and tension, it also works on your shoulder.
Order and Shipping Questions
Does it come with a warranty?
Yes – It comes with a 12 month warranty.
Can I return my order?
Yes, we have a 30 day return policy from the date you placed your order provided the product is in its original condition and packaging as received. Take a look at our returns policy for more information.
What is shipping & delivery time?
We ship using trusted carriers worldwide. Standard shipping can take from 10 -12 business days. Please be assured that our team is working hard to get your order to you as quickly as possible.
If your order has exceeded the stipulated time frame, please contact our support team.
What happens if I receive a faulty item?
If you have received a faulty item, we sincerely apologize for any inconvenience caused. Please get in touch with our support team at contact@flowkneemassager.comwho will help fix the problem.
Any more questions we haven’t already answered?
You can email us at contact@flowkneemasager.com